Wednesday, February 19, 2020

Interview: Allan Sniffen of the New York Radio Message Board

Long before social media conquered the Internet -- and our world -- message boards were the original go-to-places for people to debate and give their opinions on various issues online. Most of these message boards have vanished but one is still going strong – the New York Radio Message Board founded by Allan Sniffen. 

The NYRMB has faithfully tracked the ups-and-downs, and unending changes, of the NYC radio business since 1996. I discovered the message board in 2002/2003 in the aftermath of the Opie and Anthony St. Patrick’s debacle that generated headlines about how far “shock radio” would go to cross lines of decency in pursuit of ratings. What I also discovered about the message board were how many people in the radio business posted to it, and how informative and intelligent most of the discussions were. This was and remains all due to Allan’s diligent oversight and curation of the message board, -- keeping it a smart and civil platform for radio professionals and fans to congregate. 

Allan was kind enough to answer Mr. NYC questions about the NYRMB and the evolution of music and talk radio in NYC in the 21st century. And he also tells us what made him a lifelong radio fan – and how, in radio, talent is everything. 

Tell us briefly about the history of the NYRMB and what inspired you to create it?

I started the Musicradio WABC web site in 1996. I thought it would be interesting to have visitors comment on that era of WABC so I created the message board in 1997. After a few weeks it was obvious that there was only so much to discuss about a radio station that had changed its format years earlier so I decided to shift the focus to current radio topics. It needed to have a catalyst to prod response so that was the role I took on. 

Why do you think the board has lasted for as long as it has? What has made so many people in the NYC radio business flock to it for so many years? 

My conception for the NYRMB is for educated and informed commentary. I don't want poorly written, cheap shots under phony names. I have always encouraged quality over quantity of both posts and posters. 

What topics and/or radio personalities generate the most discussion -- and controversy -- on the board?

The more provocative and polarizing a personality, the more response. Bob Grant. Opie and Anthony. Rush Limbaugh. Howard Stern. They all invite (or invited) controversy so listeners tend to either love them or hate them. Consequently, they make good board topics. Radio station format changes also tend to inspire commentary especially if former formats were once very popular. WNEW-FM dropping rock. WCBS-FM becoming Jack. WRKS ("Kiss-FM") abandoning its urban format. WPLJ giving up its legacy. 

What are some of the biggest NYC radio stories it has covered since it came into being?

WNEW-FM dropping its rock format (1999), Opie and Anthony's St. Patrick’s fiasco (2003), WCBS-FM becoming Jack (2005) and returning to "Greatest Hits (2007), media consolidation (over the last two decades), lack of a country music station (up until 2012), retirements of great Top 40 DJ's (Dan Ingram, Harry Harrison, Dan Daniel and others), WPLJ dropping its heritage (last year). 

How has media consolidation and technology (i.e. streaming and podcasting) changed the music and talk radio landscape? 

Media Consolidation: We now have clusters of stations competing with other clusters (as with iHeart Media competing against Entercom). It used to be a single station verses other single stations. Today, you don't pick a format in a vacuum. You have to consider how it fits into your cluster and how it will compete against the other corporations' clusters. Plus, obviously, consolidation has eliminated many, many jobs. 

New Technology: 

Music formats: Streaming from Pandora, Spotify and Apple have created tremendous competition to conventional music radio. If the only thing a listener wants is his or her favorite songs, new technology is a better alternative. It can be better tailored to each listener and has no commercials. 

Talk formats: There are so many podcasts that the sheer number of alternatives has splintered off many talk radio listeners. That's especially true for young listeners. Plus radio hasn't significantly updated the talk format. It's mostly the same as it was 25 years ago on low quality sounding AM. 

In the years since the message board started, how has the radio business in NYC changed in your observation and opinion? 

Consolidation changed everything. There are fewer and fewer jobs that pay less and less money. Radio is billing only about 30% of what it used to. Any business that has a drop like that must reduce costs. Listeners frequently don't understand that and are quick to condemn their local station. Unfortunately it's a much bigger problem than a single station or manager. That said, all is not lost for conventional radio. It's not going anywhere because it has its own advantages. It's easy to receive (radios that don't drop out and no data fees). It reaches lots of people quickly and in real time. It can provide a human connection. The business of radio needs to remember those assets and use them. 

In the era of Fox News and numerous conservative web sites, is right-wing talk radio still as relevant as it used to be? Also, how will it survive with an aging and less commercially desirable demographic -- or is it more resilient than people might imagine?

Right wing talk radio has done well because it's entertaining. It's not about politics. New York City is politically liberal yet it has spawned many successful conservative talk show hosts (Bob Grant, Rush Limbaugh, Sean Hannity and more). Fox News learned that from the talk radio format. Make it entertaining and people will listen (or watch).

The problem with today's talk radio format is that it's mostly on AM and has stagnated over the last 25 years because it can't appeal to younger listeners with its poor sound quality. AM can't program "younger". The result is the same people have kept the same jobs for much longer than they would have in previous eras when they would have aged out. Media prefers younger listeners because advertisers will pay more for them. Since AM is stuck with older listeners for technical reasons the talk radio format has stayed with the same hosts for decades. That will only work until everyone, listeners and hosts, get too old. AM radio's future is not a bright one. 

It seems like shock jocks have faded into history. Opie and Anthony are no more. Don Imus is dead. Howard Stern has been on satellite for almost 15 years and is nowhere near as outrageous as he used to be. What do you think happened? 

Younger talent is not getting much opportunity on radio. The business won't pay or encourage them. At the same time, new media has spawned many podcast and streaming stars. A few have broken out as with Ben Shapiro but even he relies more on his podcast base than on his AM radio listeners. Traditional radio doesn't want to take a chance. Howard Stern cost Infinity/CBS-Radio (now Entercom) a fortune to both pay and defend. It was worth it on a business basis in the '80's and '90's but radio is not going to make that kind of investment today. Too expensive and too risky. 

What made you fall in love with radio and who are some of your favorite radio personalities? 

For me, the most fun radio ever was Top 40 radio of the sixties and seventies. Dan Ingram is my obviously my favorite but I liked almost everyone from that era on WABC, WMCA, WPLJ, WOR-FM, 99X (and others). Not all were from New York. John Landecker at WLS/Chicago. The "Real" Don Steele at KHJ/Los Angeles. The great Top 40 DJ's could generate excitement and enthusiasm over a 10 second song intro and then come back and do it again 2 minutes later. It sounded like fun because it was in real time, unscripted and fast paced. I try to create that feeling on my Rewound Radio live shows. 

Finally, what makes NYC radio so endlessly fascinating? 

Change and evaluating what works and what doesn't. Great radio ideas can fail for one of two reasons. Was the concept a bad idea or was it a good idea that was executed poorly? Figuring out which is like evaluating a baseball team and its players. That said... radio is less interesting than it used to be. It's becoming more and more homogenized with managers taking fewer and fewer risks. Personality radio is less in both quantity and quality on almost all formats. Anyone can play music or read a political press release. The talent is surrounding those basics with entertainment. 

Thanks Allan!

1 comment:

  1. I find the NYRMB is anti-radio quite a lot of the time. It’s a brutal environment in which to try to survive, a place where a helpful comment is often slammed and ridiculed by the moderator who is known in radio circles as, “The Leader of the Plaque”, because he’s a dentist by trade. It’s a board that is populated by folks who are either retired or fired DJs or modern day consultants who seem hell-bent on mostly irrelevant issues and who frequently miss the key point about radio, which is that, at it’s best, it’s live, local, relevant and offers companionship.

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